Protection of personal data in accordance with the RGPD

Bizirik Tours, in application of current legislation on the protection of personal data, informs you that the personal data collected through the forms on the website: https://biziriktours.com/, are included in the specific automated files of users of Bizirik Tours services.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and to carry out information, training, consultancy and other activities related to Bizirik Tours.

This data will only be passed on to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.

Bizirik Tours adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data.

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: info@biziriktours.com or to the following address: Calle Portal de Zurbano nº3 (Edificio vibike) 1ª planta 01013 – Vitoria – Gasteiz.

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them up to date, notifying Bizirik Tours of any changes.

Purpose of the processing of personal data:

For what purpose will we process your personal data?

Bizirik Tours will process your personal data collected through the website: https://biziriktours.com/, for the following purposes:

To provide its services in accordance with the particular needs of the clients, in order to fulfil the contracts signed by the same.
Sending commercial information and newsletters about new services offered on the website and the sector.
Send promotional information electronically.
Provide the information requested by the user through the contact form.

We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields in these registers must be filled in, and it will be impossible to carry out the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.

Legitimation:

The processing of your data is carried out on the following legal bases that legitimise the same:

The request for information and/or the contracting of the services of Bizirik Tours, the terms and conditions of which will be made available to you in all cases, prior to any eventual contracting.
Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.
If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.

Recipients:

The data will not be communicated to any third party outside Bizirik Tours, unless legally obliged to do so.

Data collected by users of the services

In cases where the user includes files containing personal data on the shared hosting servers, Bizirik Tours shall not be held responsible for the user’s failure to comply with the RGPD.

Retention of data in accordance with the LSSI

Bizirik Tours informs you that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the data hosted and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.

The communication of data to the State Forces and Corps will be made in accordance with the provisions of the regulations on the protection of personal data.

Intellectual property rights https://biziriktours.com/

Bizirik Tours is the owner of all copyright, intellectual and industrial property rights, know-how and any other rights relating to the contents of the website https://biziriktours.com/ and the services offered therein, as well as the programmes necessary for their implementation and related information.

The reproduction, publication and/or use of the contents, in whole or in part, of the https://biziriktours.com/ website, other than for strictly private use, is not permitted without prior written consent.

Intellectual property of the software

The user must respect third party software made available by Bizirik Tours, even if it is free and/or publicly available.

Bizirik Tours has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any right or licence for the contracted service, over the software necessary for the provision of the service, nor over the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Bizirik Tours, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Bizirik Tours, and assumes civil and criminal liability arising from any incident that may occur on the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of the hosted content

Any use contrary to intellectual property legislation of the services provided by Bizirik Tours is prohibited and, in particular:

Use which is contrary to Spanish law or which infringes the rights of third parties.
The publication or transmission of any content which, in the opinion of Bizirik Tours, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
Cracks, programme serial numbers or any other content which infringes the intellectual property rights of third parties.
The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The use of the domain’s mail server and email addresses for sending unsolicited bulk email.
The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors.

The user is responsible with regard to the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify Bizirik Tours for the costs incurred by Bizirik Tours in any case for which the user is responsible, including legal fees and expenses, even in the event of a non-final court decision.

Protection of the hosted information

Bizirik Tours makes backup copies of the contents hosted on its servers, but accepts no liability for the accidental loss or deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as the aforementioned data may have been deleted and/or modified during the period of time elapsed since the last backup copy.

The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by Bizirik Tours, when this loss is attributable to the user; in this case, a fee will be determined in accordance with the complexity and volume of the recovery, subject to the user’s prior acceptance.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Bizirik Tours.

Commercial communications

In application of the LSSI. Bizirik Tours will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients of the same.

In the case of users with whom there is a prior contractual relationship, Bizirik Tours is authorised to send commercial communications relating to Bizirik Tours products or services which are similar to those initially contracted with the customer.

In any case, the user, after proving their identity, may request that no further commercial information be sent to them through the Customer Service channels.